Business Excellence Through Robust Processes
At the QL Group we improve processes, your key processes, to remove the waste and variation that keep you from making Quantum Leap improvements in quality, delivery and customer satisfaction. Whether your business is manufacturing, healthcare, distribution or service, we train and lead your team in Lean and Six Sigma tools as we improve your business.

At The QL Group, we
believe that Business
Excellence is achieved
with Robust Processes.
believe that Business
Excellence is achieved
with Robust Processes.
What’s a Robust process?
It’s a process where waste and variation have been reduced to the point that the customer's expectation is exceeded with ease, every time. We remove waste with Lean tools and reduce variation with Six Sigma tools. We rely on facts and our proven improvement techniques to help you make the right decisions on your key processes.
It’s a process where waste and variation have been reduced to the point that the customer's expectation is exceeded with ease, every time. We remove waste with Lean tools and reduce variation with Six Sigma tools. We rely on facts and our proven improvement techniques to help you make the right decisions on your key processes.